After two years of effort, the big day has arrived: the third edition of Web Quality Assurance is published today, December 2, 2021. It is available in all good bookstores. Here is a project review, live behind the scenes of the publication.

From web quality to web quality assurance

In appearance, it’s a small evolution, but basically it’s a major change: the book is now called web quality assurance, because it lays the foundations of a job, a management activity, a set of skills that web professionals must master.
Talking about the quality of a site is within everyone’s reach, from the producer to the users. On the other hand, being able to rely on verifiable elements, to acquire a set of models, operational tools, methods, techniques and to master the vocabulary of all the actors of a project… this supposes a fully documented approach.
This book presents the inventory of web quality assurance. It fills a considerable gap between IT QA (Quality Assurance) approaches and the consideration of different approaches that are more focused on user impacts (web accessibility, UX, web eco-design, web security, personal data, etc.). If web quality assurance is to develop in companies — and I don’t really see how our sector would be different from all the other industrial sectors where quality assurance has already developed — this book will, I hope, one of the pillars of this progress.

New content

  • To start, we welcome two new forewords, one from Matt May, Director of Inclusive Design at Adobe, who has managed to tame web quality assurance, and a new version of the foreword from Amélie Boucher, which touches a times more to the heart of the matter.
  • This summer, I felt that this book needed some perspective. So I wrote a foreword much more complete than what existed previously. I talk about web quality assurance, digital transformation, good practices and rules, maturity of the sector, in short, everything that I believe is useful to understand what this book is and what it is for. [Note du co-auteur : si vous ne lisez que ça, lisez déjà ça — Laurent Denis].
  • On the chapter side, we have an entire chapter dedicated to the VPTCS model and lots of new content.
    We offer you a complete chapter dedicated to the components and professions related to web quality assurance (SEO, accessibility, UX, web eco-design, security, personal data, e-commerce, etc.)
  • We have written a special chapter dedicated to web quality assurance skills (web project quality control, web quality assurance referent, web quality assurance trainer).
  • We have removed a lot of content in the toolkit from the previous edition. The specialized checklists are no longer repeated, the differential with WCAG is no longer necessary. On the other hand, you will always find the glossary, the index and a bibliography, all recently updated.
  • The book obviously brings together all the files dedicated to the 240 rules. Many of them are accompanied by recent illustrations.

We had expected that this edition would be lighter than the previous one… We removed a lot of content but we also had a lot of content to add. Finally, this version 3 has about the same number of pages as the previous one. Like its authors, the book didn’t really get fat, but it didn’t really get thin either. Like its authors, what.

A new design

Unlike previous versions which were designed by Opquast, this time the project was led by Eyrolles. Our publisher offered us a new layout, proposed by Florian Hue, and on our side we asked to be able to put our mark on the graphics of the cover. Who more relevant than Francis Chouquet to put an original artistic and typographic paw? The key word was all the same sobriety, because it’s a book that will stay on bedside tables for a few years, no need to offer you something you’ll want to hide. Having had a good time reading the book since I received it, it is a beautiful object and I find it really quite easy to read.

A “sports” project

From the point of view of content, it is a monumental project, which began with the update of the checklist, the documentation of all the files in three languages, the update of the training, of the vocabulary accompanied by dozens conferences, structures, meetings, exchanges.

As you know, there are paper shortages everywhere. The finalization of the book was epic; except for a few hours it was released a few months later. Congratulations to those who contributed to this release before Christmas.<:p/>


Some people played a major role. Like Muriel de Dona for the first edition, Véronique Lapierre played an essential role for this one. I must once again thank my sidekick and co-author Laurent Denis. I also want to thank the people who collaborated in the workshops, the whole Opquast team, the whole ecosystem of partners, and of course Alexandre Habian, Sophie Hincelin and the Eyrolles teams who did an incredible job. But really. If you played a role for Opquast, you are in principle quoted in the acknowledgments at the beginning of the book, if I have inadvertently forgotten you, I apologize.

Where to buy the book

At your independent bookseller, directly from the publisher Eyrolles, or at Cultura, FNAC, Chapitre, Amazon…

If you want to buy a large quantity for your employees, call us directly.

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